The House of Ballet Hampstead Policies

Welcome to The House of Ballet's Policies and Terms and Conditions section. At The House of Ballet Hampstead, we are committed to ensuring transparency and safeguarding your privacy while providing the best possible experience on our website. Our policies outline how we collect, use, and protect your information and provide you with essential information about using cookies on our site.

Terms And Conditions

Fees

All fees must be paid within 2 weeks of receiving an invoice. Fees are non-refundable and will not be remitted for absence.
Payment can be made via electronic bank transfer, using the child’s name as a reference; or in exact cash to the school's Director.
A £5 administration fee will be payable when the school must send a reminder regarding the payment of fees.

General

Please notify the school upon registration of any medical condition/ impairment, special educational need or other requirement that a student has which could be relevant.
The House of Ballet does not accept liability for any accident/ injury which takes place during a class.
In the event of an accident or extreme illness and parents cannot be contacted, we are in loco parentis and we will call an ambulance unless we have received specific advice to the contrary from parents.
The Teacher must be notified if someone other than the parents/guardians is collecting a child.
No valuables are to be left unattended in the changing room/studio, as the school will not accept responsibility for any losses incurred on the premises.
Mobile telephones must be switched off during classes.
Students should arrive punctually for their class and are expected to behave respectfully whilst waiting.
No food or drink is permitted in the studio, except for water. Absolutely no chewing gum allowed in classes.
All parents/students must wait outside the studio until the end of the class.
Parents are not permitted to watch regular classes. We hold watching week once a term as an opportunity for parents/ family to view the student's progress in a class setting.
Children will be entered for examinations at the discretion of the Teachers when they are adequately prepared.
In the event of bad weather or Teacher absence/illness, the School will do everything possible to ensure that classes are not disrupted. However, if deemed necessary and classes do have to be cancelled, fees will be held in credit for the following term.
The school reserves the right to change timetables, staff, and class pricing where necessary.

Illness, Absence and Injury

Please inform us if a student will be absent from class, before the start time of the session.
Make-up classes may sometimes be possible, but must be arranged in advance with the Director, and are at their discretion.

Notice of Intention to Leave

At least one-half term’s notice (6 weeks) in writing is required of the intention to remove a student from any classes. Holiday breaks are NOT included in this period.
Verbal notice to a teacher will not be accepted.

Uniform and Hair

Appropriate uniforms must be worn at all classes and rehearsals, including shoes.
Hair must be worn tied back from the face, and in a bun (Grade 3 upwards). Loose hair is not allowed.
Pupils may be refused entry to class if their hair/ uniform is not correct.
Jewellery must not be worn during classes, except stud earrings.

Examinations/Shows

Parents will be notified if their child is being considered for an examination.
Prices of examinations depend on the grade, as set by The Royal Academy of Dance (RAD) and are updated annually. A fee will be added to the cost of the exams, per student, for studio hire and sundries associated with running the examination.
When the School holds a dance show this will be communicated with the parents/guardians 1 term in advance.
Children who fail to attend show rehearsals will be unable to participate.

Behaviour

The school prides itself in. If you have any problems with your child being disciplined during their time with us, it is essential that you bring this to our notice immediately as it may have implications for the acceptance of a place in the school.
Please report any bullying issues within the dance school to the Director immediately. This will be treated confidentially and appropriate action will be taken.
Any Safeguarding concerns should be reported to our Designated Safeguarding Lead (Director).

Reasonable Adjustments and Special Considerations

The RAD’s Guidance on Reasonable Adjustments and Special Considerations for Students taking Graded and Vocational Graded Examinations in Dance is available on the RAD website. Please notify Teachers of any disability or impairment of your child so we can act appropriately.

Royal Academy of Dance

For further information about the Royal Academy of Dance, please see their website: https://www.royalacademyofdance.org/

Privacy Policy

Last Updated: 12.06.2024
1. Introduction
Thank you for visiting The House of Ballet Hampstead ("we," "our," or "us"). We are
committed to protecting your personal information and your privacy. This Privacy Policy is
designed to help you understand how we collect, use, disclose, and safeguard your personal
information when you visit our website or interact with our services.
2. Information We Collect
We may collect the following types of information:

Personal Information: This may include your name, email address, postal address, phone number, and information about your child data or other identifying information when you provide it to us.
Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, referring pages, and pages visited.
Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

3. How We Use Your Information
We use your personal information for the following purposes:

To provide and improve our services.
To communicate with you, respond to your inquiries, and send you updates.
To comply with legal obligations.
To analyze and enhance our website and services.
To protect our rights and the rights of others.

4. How Long We Store Your Information

We will retain your personal information only for as long as necessary to fulfil the
purposes outlined in this Privacy Policy unless a longer retention period is required or
permitted by law. The specific retention periods for several types of personal information
may vary based on legal requirements and the purposes for which we collect the
information. In general, we will retain your personal information for the following periods:

Personal Information provided for the performance of a contract: We will retain this information for the duration of the contract and for a reasonable period thereafter to address any potential disputes or claims.
Personal Information provided for marketing purposes: We will retain this information until you unsubscribe or opt out from receiving marketing communications.
Personal Information collected through cookies and similar technologies: We will retain this information for the period necessary to achieve the purposes for which it was collected, as explained in our Cookie Policy.
Personal Information collected to comply with legal obligations: We will retain this information for the period required by applicable laws or regulations.
Personal Information collected for other legitimate purposes: We will retain this information for a reasonable period based on the specific purpose for which it was collected.

Upon reaching the end of the applicable retention period, we will securely delete or anonymize your personal information to ensure it cannot be reconstructed or identified. Please note that if you request the deletion of your personal information by your rights under this Privacy Policy, we will also delete your information as specified above, unless we have a legal obligation to retain it.

5. Sharing Your Information

We may share your personal information with:

Royal Academy of Dance: With prior approval from parents or legal guardians, we may share student data (only full names and dates of birth) with the Royal Academy of Dance when students participate in their examinations.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.
Business Transfers: In the event of a merger, sale, or other business transfer, your information may be transferred to a successor entity.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal requirements.

7. Security
We use reasonable security measures to protect your personal information, but no method
of transmission over the internet or electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The "Last Updated" date at the top of this
policy will reflect the most recent changes. Please review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can
contact us at thehouseofballet@gmail.com

10. Data Protection Authority

If you are a resident of the EEA (European Economic Area) and believe that we have not
adequately addressed your privacy concerns, you have the right to complain with
the relevant data protection authority.

Cookie Policy

1. Introduction

This Cookie Policy explains how The House of Ballet Hampstead ("we," "our," or "us") uses cookies and similar tracking technologies on our website dedicated to providing information about our ballet classes. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our ballet classes website. They serve various functions, including improving your browsing experience and helping us understand how our website is used.

3. Types of Cookies We Use

We use the following types of cookies on our ballet classes website:

Essential Cookies: These cookies are essential for the proper functioning of our website. They enable core functionalities such as page navigation and access to secure areas. You can configure your browser to block or alert you about these cookies, but doing so may impact the website's performance and your experience.
Analytical/Performance Cookies: These cookies help us analyze how visitors use our website. The information collected is anonymous and does not personally identify you. We use this data to improve our website and tailor our ballet class offerings.
Functionality Cookies: These cookies enhance your experience by remembering your preferences, such as language settings, and providing additional features. Some of these cookies may be set by third-party providers whose services are integrated into our website.
Targeting/Advertising Cookies: We do not use targeting or advertising cookies on our website. We prioritize your privacy and do not engage in targeted advertising.

4. Managing Cookies

You have the option to manage cookie preferences and settings in your web browser. Most browsers allow you to refuse cookies or receive notifications when a website attempts to place a cookie on your device. However, please be aware that blocking cookies may impact the functionality of our ballet classes website.

5. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy will indicate the most recent revisions.

6. Contact Us

If you have any questions or concerns about this Cookie Policy or the use of cookies on our ballet classes website, please contact us at thehouseofballet@gmail.com.

THE HOUSE OF BALLET